Privacy and cookie Policy
Information pursuant to EU Regulation 2016/679 (“GDPR”)
Which types of data do we collect?
When you use our services, you agree that our company will collect some of your personal data. This page is intended to tell you what data we collect, why and how we use it.
– user supplied data
If you are a private
If you are a private person, when you register enter or purchase from an advertisement on our site, we ask you to provide us with some data that are needed to use our service.
These are, for example, the data we ask you:
name and surname and/or corporate header
VAT and/or tax code, gender, city or commune of reference, telephone number, address, email and password.
When using the service, you can use the “Messages” functions to communicate with our Customer Center respectively. For more information, please read the “Messages” section. Data of third parties
If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to the related processing in the manner described in this statement.
Data of children under 16 years
If you are under 16 years of age, you cannot provide us with any personal data or register on (portal name), and in any case we do not assume any responsibility for any false statements provided by you. If we become aware of the existence of untrue statements we will proceed with the immediate cancellation of any personal data acquired.
If you’re a professional
If you are a professional, when you create an account you are asked to provide us with some information:
company name, VAT number, contact name, email address, other telephone number and full address
Data we automatically collect We collect the following data through the services you use:
technical data: such as IP address, browser type.
data collected using cookies or similar technologies: for more information, please visit the “Cookie” section.
- How do we use the collected data?
We use the data collected to offer you our service every day, to inform you about our business activities or to propose a more personalized service in line with your interests.
1.1. To ensure you have access to and improve the delivery of our services
We use your data to ensure you access to our services and their provision, including:
registration and creation of the reserved area using the “favorite” and “saved searches” features.
Communications related to the provision of the messaging service with our customer service contact the Customer Center also through email address and/ or telephone moderation or removal of content, fraud prevention administrative activities, financial or accounting, such as those relating to purchases of services and possible recovery of credit.
These treatments are necessary to properly provide the services of (company name) Ltd to users who adhere to it.
We also use your data to improve and implement the service, through the following treatments:
communications relating to services similar to those used by you to detect the degree of user satisfaction.
Such processing is based on the legitimate interest of the Data Controller (cf. point 3.1) and you can object at any time.
1.2. To inform you about our business activities.
We use the data collected, if you have expressly given us your consent, to inform you about promotional activities that may be of interest to you.
In particular, we use them for:
communicate promotional, commercial and advertising activities on events, initiatives or partnerships of (company name) Ltd by e-mail.
carry out analysis and reporting activities related to promotional communication systems, such as the detection of the number of open emails, the clicks on the links in the communication, the type of device used to read the communication and its operating system or the list of unsubscribes to the newsletter.
1.3. To offer you a personalized service
We process the collected data, if you have expressly given us your consent, to analyze your habits or consumption choices in order to offer you a more personalized service and in line with your interests and to improve our commercial offer. Such analyses are in any case not linked to an automated decision-making process.
- Is the provision of data mandatory?
The provision of personal data is mandatory only for the processing necessary to provide the services offered by (company name) (any refusal for the purpose of providing the service makes it impossible to use the service itself); it is optional for promotional and profiling purposes and any refusal to give consent has no negative consequences on the provision of the service offered within the site: www.nomeportale.it and related applications.
- Who are the subjects of the treatment?
3.1. Data controller
Data controller is (company name) Ltd in the person of its legal representative pro-tempore, with registered office located in_______, Avenue ___________, C. F./P.IVA ___________________
The data controller uses data controllers to achieve the purposes specified in point 1 and a Data Protection Officer (DPO) to supervise the protection of personal data.
For each request relating to your personal data compare the following point 3.2.
3.2. Data Protection Officer (DPO) and contact information
The designated data protection officer (Data Protection Officer) pursuant to art. 37 of the GDPR is the Sole Administrator _________________.
We remind you that you can at any time contact the DPO and send any question or request relating to your personal data and respect for your privacy by writing to the email address: info@…
3.3. Persons to whom personal data may be disclosed
The data collected as part of the service may be communicated to:
companies that perform functions strictly related and instrumental to the operation – including technical – of the services of (company name), such as suppliers that provide services for the review and verification of purchases, direct marketing and customer care providers, companies providing archiving, administrative, payment and billing services, affiliated companies and/or part of (company name) Ltd that provide technical components for the provision of certain functionalities of the service bodies and administrative and judicial authorities pursuant to legal obligations.
Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer takes place in compliance with current legislation and that an adequate level of protection of personal data is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.
Under no circumstances do we give or sell personal data to third parties.
- How can you obtain information about the data, modify it, delete it or have a copy of it?
4.1. Access to personal data from your restricted area and withdrawal of consent (opt-out)
You can, at any time, view your personal data in your reserved area. Enter your account and click the “Reserved Area” section.
4.2. Export and cancellation of personal data processing
To export your personal data (takeout) or request its cancellation you can send a request to the email address: info@…. from the e-mail address with which you registered in (company name) (www.nomeportale.it).
Your personal data will be exported within 30 days or, in case the export is particularly complex, within three months.
The cancellation will be carried out within the required technical time and in accordance with the storage period specified in point 5 below.
4.3. Exercise of your rights
Any natural person using our service may:
obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of processing and, if present, to obtain access to personal data and information referred to in Article 15 of the GDPR
request the updating, rectification, integration, cancellation, limitation of data processing in the event that one of the conditions laid down in Article 18 of the GDPR is met, the transformation into anonymous form or the blocking of personal data, treated in violation of the law, including those whose storage is not necessary in relation to the purposes for which the data were collected and/or subsequently processed oppose, in whole or in part, for legitimate reasons, the processing of data, although relevant to the purpose of the collection and processing of personal data for the purposes of commercial information or sending advertising material or direct sale or for the completion of market research or commercial communication.
Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before the withdrawal receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another data controller without impediments to lodge a complaint with the Guarantor Authority for the protection of personal data in Italy.
We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated email address info@….
- How and for how long will your data be stored?
The storage of personal data will take place in paper form and/or electronic/IT and for the time strictly necessary to satisfy the purposes referred to in point 1, in compliance with your privacy and current regulations.
In the case of users with active purchases, the content generated by the user will be stored for 36 months for reasons of security, prevention and moderation of content and/ or conduct contrary to the conditions of the service and editorial rules of (company name) in order to ensure a better quality of the same also in collaboration with the Authorities.
For purposes of analysis aimed at developing and improving the service, the user’s personal data may be subject to the same retention period.
For direct marketing and profiling purposes, we keep your data for a maximum period equal to that provided by the applicable legislation (respectively 24 and 12 months).
Invoices, accounting records and transaction data are kept for 11 years under the law (including tax obligations).
In case of exercise of the right to be forgotten through request for express cancellation of personal data processed by the owner, we remind you that such data will be stored, in a protected form and with limited access, only for the purpose of detection and prosecution of criminal offences, for a period not exceeding 12 months from the date of the request and subsequently will be deleted securely or anonymized irreversibly.
Finally, we remind you that for the same purposes, the data relating to electronic traffic, excluding the contents of communications, will be stored for a period not exceeding 6 years from the date of communication, pursuant to art. 24 of Law n. 167/2017, which transposed EU Directive 2017/541 in the field of counter-terrorism.
If you do not take any active action (such as browsing, searching and/or any other way of using the service) on (portal name) for a period of 27 months, you will be classified as an inactive user and your personal data will be deleted automatically.
- How do we ensure the protection of your data?
The data are collected by the subjects indicated in point 3, according to the indications of the reference legislation, with particular regard to the security measures provided for by the GDPR (art. 32) for their processing by means of computer tools, manual and automated and with logic strictly related to the purposes indicated in point 1 and in any case in order to ensure the security and confidentiality of the data.
In accordance with the applicable legislation, an antispam communication verification system is in place. The data entered therein may be verified for the sole purpose of identifying illegal activities or contents that do not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.
- Further information
7.1. Messages
The Messages functions are aimed at immediate communication between:
users who contact the Customer Center of (company name) Ltd for assistance and customer care related to the service
We may verify the content of the Messages in order to moderate them for security purposes and to preserve the netiquette and editorial rules of (company name) Ltd.
The use of the Messages service involves the possibility that the identity of the user (as indicated at the time of registration/ provision of services (company name) Ltd and its contents are made known during the sessions of activities.
We reserve the right to exclude from the Messages service, and more generally from the services offered by (company name) Ltd, all those who do not comply with the rules and/or do not respect the purposes defined for the use of the Messages service, and all persons who engage in improper and/or disrespectful behavior.
7.2. Surveys
We may ask you, while browsing, the availability to participate in targeted surveys in order to know your opinion and the degree of satisfaction with the services provided. These surveys and/or requests for feedback on the service, can be carried out directly on (company name) Ltd or through the help of the platform Zendesk and/or Similar (more details on the page: privacy policy).
Within the surveys may be required, in an optional manner, to provide an e-mail address in order to receive news and information on the services of (company name) Ltd.
We remind you that participation in surveys is completely optional and that you can always oppose this treatment.
7.3. Position
When you use the applications and services of (company name) Ltd with active position detection, we may collect and process information about your current (approximate) location. These data are processed anonymously, in a format that does not allow you to personally identify the user and used for the sole purpose of facilitating the use of certain features of the service based on the location. You can enable/disable localization services at any time by accessing your browser and/or device settings as follows:
Safari
Desktop
go to “Preferences” > “Websites” > “Location” and remove (company name) Ltd from the list
Mobile
go to “Preferences” >”Privacy” > “Localization” and disable localization for Safari
Chrome
Desktop
open Chrome chrome://settings/content/location and remove (company name) Ltd from the list
Mobile
open Chrome and select “Site Settings” > “Location” and remove (company name) Ltd from the list
Firefox
Desktop and mobile
open Firefox and go to the address about: preferences # privacy, search “Permission” > “Location” > “Settings” and remove (company name) Ltd from the list
Internet Explorer
Desktop
Open Internet Explorer, click on the “Gear” icon and select “Internet Options” in the privacy panel, under Position press the “Delete Sites” button
7.4. Search engines
Purchase information entered on (portal name) will not be visible in searches made in the internal search engine and will not be made available to third-party search engines as the content cannot be indexed by third-party engines. The search results on the search engine inside the site (portal name) are managed by (company name) Ltd, but the user can report the removal of the page and request the update of the cache copy, sending an email to: customer@global-net.it
- Can the privacy policy change over time?
This information may be subject to change. If substantial changes are made to the use of user data by the Owner, the latter will notify the user by publishing them with the utmost evidence on their pages or by alternative or similar means.
